My stay at Riad Faraj & Spa was a mixed experience. While the location was fantastic and the breakfast was amazing, I was disappointed with the owners' lack of hospitality and the cleanliness of some areas. The staff, however, were friendly and accommodating, which helped improve my overall experience.
Rooms
7.0
I stayed in a Standard Double Room. While it had a huge mirror that I loved, the air conditioning didn't work well, making the thick heat a bit uncomfortable at times.
Service
8.0
The staff members like Idriss and Nauliala were truly wonderful. They went out of their way to assist me and made me feel welcomed, despite the owners' unfriendliness.
Location
9.0
The riad is located very near the main square, making it easy to explore the bustling attractions of Marrakech. I appreciated the convenience of its location in the Medina.
Dining
9.0
Breakfast was a highlight of my stay, delivering a good start to each day. The selection was impressive (especially the pastries!).
Facilities
6.0
While the facility had potential, areas like the terrace seemed neglected and the ongoing plaster work made access limited.
Naomi
United Kingdom,
February
2025
6.0/10
My stay at Riad Faraj was excellent. the location couldn't have been better. I loved the peaceful atmosphere despite being so close to Jemaa el-Fna square. However, I had to be cautious since the concrete surfaces in the room posed a slight risk for my young child.
Rooms
10.0
I stayed in a Superior Suite which was spacious and comfortable. The room provided the right elegance to match the cultural charm of Marrakesh.
Service
10.0
The staff were incredibly attentive. Nouhaila went above and beyond to ensure my family's needs were met, while Idriss organized a special birthday celebration for my wife that included a massage and Moroccan music.
Location
9.0
Riad Faraj is perfectly situated in the Medina, just steps away from the main attractions. I appreciated the quiet environment despite its proximity to the bustling square.
Dining
9.0
Every morning brought a delicious, freshly prepared breakfast. and I enjoyed the biscuits that were readily available throughout my stay.
Facilities
8.0
I made use of the paid airport shuttle which was convenient, along with the option for tours or ticket assistance offered by the Riad.
Philip
United Kingdom,
February
2025
5.0/10
My week-long stay at Riad Faraj & Spa had its ups and downs. The location is fantastic, close to the Medina and the main square, making it easy for me to explore. However, I found the owners, Muhammad and Jamilia, quite dismissive, especially since English wasn't their forte. Thankfully, the staff were lovely, particularly Idriss and Nauliala, who made my experience much better. Overall, a mixed bag! 😊🌟
Rooms
6.0
I stayed in a Superior Double Room, which was comfortable but had a thin layer of plaster from ongoing repairs. The room itself was fine, but the conditions could have been cleaner.
Service
8.0
The service from the staff, especially Idriss, was amazing! He went out of his way to help and was always accommodating. Nauliala was also wonderfully kind and professional, making my stay much more enjoyable.
Location
9.0
The location is perfect, nestled in the Medina and just a quick walk to the main square. It’s accessible, though a bit tricky for a taxi to reach directly due to the surrounding streets.
Dining
5.0
There wasn't a proper restaurant or menu, which was disappointing. The options felt limited, and I was hoping for more culinary diversity given the location's richness in dining.
Facilities
5.0
The facilities were basic. The pool wasn't heated, which made it less appealing, and while there were tours available, the organization could have been better.
Craig
United Kingdom,
November
2024
6.0/10
My stay at Riad Faraj & Spa was absolutely good! The friendly staff made my experience nice and went above and beyond, especially when organizing a special birthday surprise for my wife. The location is fantastic as it's very close to the Medina and the main square, providing a perfect balance of convenience and tranquility. However, I wish the dining options were a bit more varied during our stay.
Rooms
10.0
I stayed in the Superior Suite, which was spacious and extremely comfortable. The decor was lovely, truly reflecting the charm of Marrakesh.
Service
10.0
The service was really good, especially from Idriss, who ensured we felt at home and helped us navigate the local area. His attention to detail really made a difference.
Location
9.0
Riad Faraj is ideally located near the Medina, just a short walk from Jemaa el-Fna square, making it easy to explore the city attractions without the noise at night.
Dining
8.0
While the typical breakfasts were freshly prepared and quite enjoyable, I felt there could be a wider selection of dining options throughout the day.
Facilities
9.0
The Riad offered great facilities, including a spa which was a wonderful relaxation point after a busy day of sightseeing.
Christian
United Kingdom,
October
2024
5.6/10
I recently enjoyed a 5-night stay at Riad Faraj & Spa, and it left me with mixed feelings. While the location was incredibly convenient, making it easy to explore the main attractions in Marrakesh, I had some concerns about the overall condition of the facilities. The team, especially Nouhaila, provided fantastic service, but there were some cleanliness issues that detracted from the experience. Overall, I'd rate it a solid experience with room for improvement. 😊
Rooms
8.0
I stayed in the Superior Suite, which was nicely appointed, but it could use better maintenance. The AC wasn't very effective during my stay.
Service
9.0
The staff were truly good and attentive, particularly Nouhaila, who went out of her way to cater to our needs. It really made a difference!
Location
10.0
The Riad is perfectly located close to the main square, which made getting around the Medina easy and enjoyable.
Dining
7.0
I enjoyed a lovely breakfast each morning, but the selection was a bit limited. Some cheese sandwiches would have been a nice addition.
Facilities
6.0
The Riad could benefit from better upkeep; the terrace was not well maintained, and I noticed some cleaning issues in the common areas.
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